Support

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Severity LevelResponse:
Business Hours
Response:
After hours
Resolution
Complete Outage1 hour1 hourASAP
*Partial Outage1 hourNext Bus. DayBest Effort
Degraded4 hourNext Bus. DayScheduled
Change request24 hourNext Bus. DayScheduled

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EMAIL
inquiry@5nines.com

PHONE
608.512.1000

ADDRESS
316 West Washington
Suite 600
Madison, WI 53703

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